We are delighted to welcome you to our hotels during these difficult times.
You may see more signage, screens, and face masks throughout your stay, but please let us assure you that, as always, our friendly staff are there to help and their main commitment will remain – to ensure our guests have a wonderful and relaxing stay.
STAY WITH COMFORT AND REASSURANCE
Our restaurant and bar areas will be open during your stay but with a few changes. See our sample menus below.
**PLEASE NOTE** From 6pm on 9th October until 25th October, the Hotel will remain open every day until 6pm for non-residents and until 10pm for hotel guests. We are not allowed to serve, nor can you consume, alcohol in our indoor bars and restaurants but we can in our outdoor areas and via Room Service.
See our new Breakfast Menu here
See our new Evening Menu available in Bar and Restaurant here
If you have made a refundable booking with us and are unsure whether or not you wish to travel, then please give us a call and we will be happy to discuss your options within 48 hours of your arrival date. For non-refundable bookings, please see information below.
Non-Refundable/Advanced Purchase Bookings
For non-refundable bookings made before 1st April 2020: If you have wish to cancel or amend an Advanced Purchase or Non-refundable reservation for arrivals before the end of November, you must contact us at least7 days before your arrival date when we can offer you a gift voucher or a re-book option to a future date if you already have one. If you contact us within 7 days this may not be an option.
For non-refundable bookings made after 1st April 2020: By this date we expect that all customers were aware of the risk of further Coronavirus spread, and as such know the risk they were taking when making any new non-refundable reservations. Therefore all non-refundable reservations made as of 1 April 2020, we will no longer apply Force Majeure conditions for guests seeking to cancel or modify these bookings due to the current Coronavirus. These reservations will be treated like any standard non-refundable booking, according to our policies and procedures.